Monitored Alarm Systems

We receive messages from your alarm system so we can act fast

When did you last take action upon hearing an alarm? These days, alarms are sadly often ignored. And if your premises are away from passers-by or it’s the middle of the night, a response is even less likely. What’s more, to overcome unnecessary call-outs caused by false alarms, the police tend to respond when there’s confirmation of a break-in from an accredited alarm receiving centre.

  • WE ARE NSI GOLD ACCREDITED INTRUDER ALARM INSTALLERS
  • YOUR ALARM WON'T BE IGNORED IF MONITORED BY A RECEIVING CENTRE
  • WE OFFER 24/7 ALARM MONITORING FOR YOUR PEACE OF MIND
  • MONITORED ALARMS FOR COMMERCIAL, DOMNESTIC AND PUBLIC SECTOR BUILDINGS
Monitored Alarm Systems
We offer 24/7 intruder alarm monitoring for your peace of mind
We offer 24/7 intruder alarm monitoring for your peace of mind

How it all works

In order to connect an alarm system to the police you need to be an NSI or SSAIB approved installer. Contact Fire and Security have had this accreditation for over 21 years.

  • 24/7 monitoring
  • Domestic alarms
  • NSI approved installers
  • Public sector properties
  • Commercial alarms
  • and much more...
KNOWLEDGE BASE

6 Steps to reduce false alarms from your intruder alarm

False alarms undermine the reliability of your alarm, and can lead to financial losses as well as disruptions to productivity.

6 STEPS TO REDUCE FALSE ALARMS

Types of monitoring

There are many forms of monitoring from basic digital communicators to dual path IP/GSM signalling. See below for an overview:

Dual Signalling Paths

Dual Signalling
Paths

Dual Signalling Paths is one of the most secure forms of alarm monitoring available. It has the back-up of two paths and is capable of sending a ‘confirmed activation’ to ensure a response from the emergency services, even if the telephone line is cut or damaged. These forms of signalling are provided by BT Redcare and Emizon 21.

Dual Signalling Paths
Digital Communicators

Digital
Communicators

This is where your alarm system is connected to an alarm receiving centre via a dedicated phone line. When an alarm is triggered, the alarm receiving centre receives notification and calls the relevant emergency service. A dedicated phone line is usually needed, meaning additional annual rental costs. Should this line be cut or get damaged it may not be immediately detected.

Digital Communicators
BT Redcare

BT Redcare

BT Redcare uses intelligent technology to actively check that your phone line is working and to detect any problems. Line cuts or faults are signalled to the alarm receiving centre within seconds. This tried and tested technology is provided by BT Redcare and was pioneered by BT.

BT Redcare